Terms of Service

Last updated: 29 May 2026

1. Acceptance

By using Tennexis you agree to these terms. If you do not agree, please do not use the platform.

2. The service

Tennexis provides coaching management software including scheduling, payment processing, and player management tools.

3. Your account

You are responsible for maintaining the security of your account. You must be 18 or over to create a coach account.

4. Subscription and billing

Tennexis Pro is £29/month after a 30-day free trial. You will be charged automatically unless you cancel before the trial ends. You may cancel at any time via Settings → Billing.

5. Acceptable use

You agree not to use Tennexis for unlawful purposes, to upload harmful content, or to misuse the payment features.

6. Player data

You are the data controller for player information you enter. You are responsible for obtaining appropriate consent, particularly for junior players.

7. Payments

Player payments are processed by Stripe. Tennexis is not responsible for payment disputes between coaches and players.

8. Safeguarding

Coaches are responsible for compliance with relevant safeguarding policies including LTA guidelines for working with children.

9. Limitation of liability

Tennexis is provided "as is". We are not liable for any indirect losses arising from use of the platform.

10. Termination

We may suspend accounts that violate these terms. You may cancel your subscription at any time.

11. Governing law

These terms are governed by the laws of England and Wales.

12. Contact

For any legal questions, please contact support@tennexis.com.